Shipping & Returns - eBaldi®

International deliveries:

COUNTRY DELIVERY FEES FREE SHIPPING
Portugal 24-48h 7.90 69 euros
France 48-72h 17.90 99 euros
Germany 3-4 days 17.90 99 euros
Italy 3-4 days 17.90 99 euros
United Kingdom 3-4 days 17.90 99 euros
Netherlands 3-4 days 17.90 99 euros
Rest of the world (any country) Please email us at: hello@e-baldi.com
You can also call us or send a Whatsapp at: +34 623 00 94 57


National deliveries:

ZONE DELIVERY FEES FREE SHIPPING
Peninsula 24-48h Yes
Balearic Islands 48-72h 5.90 49 euros

Currently, no shipments are made to the Canary Islands or to Ceuta and Melilla

How long will it take for my order to arrive?

We work with leading companies in the transport sector to guarantee the speed of deliveries.
The parcels will be sent through different transport agencies and will be delivered as fast as possible depending on the final delivery destination.
Delivery times exclude national, regional, or local holidays.
Orders placed after 2:00 p.m. CET will be processed the next business day.

How can I track my shipment?

When your shipment is confirmed, you will receive an email with a link to track your shipment and check all the information regarding its route. You can also know the status of your shipment by accessing the website of the logistics company and entering the tracking number.

What happens if there are problems with my order?

Contact us at hello@e-baldi.com. We promise to grant you a diligent and quick response.
You can also call or message us at +34 623 00 94 57

Returns:

We want you to be happy with your purchase, but otherwise, we offer you the possibility of a return within 15 days from the delivery date. For this, the product must be unopened and keep its original packaging.

Shipping costs provided they are not due to error or defective merchandise will be borne by the customer. We do not accept postage due. Please send your returns through a serious shipping company. eBaldi is not responsible for damage, loss, or theft in the process of transporting them.

When we verify that the product you want to return is in perfect condition, we will process the refund of the amount of your order in the original payment method. The refund will be made within 10 days after receipt of the product by our Customer Service department.

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